Art Market Insights Platform: A business model experiment

OVERVIEW

Overview

Art Market Insights Platform is a seven-day, self-initiated redesign concept. It builds on an existing art-market insights product to explore an open question: how might this product extend richer, more varied insight perspectives to a wider range of user groups? The original product centers on auction data and serves professional clients through custom research reports.

Analyzing the existing product, I noticed the platform had already accumulated a large body of art-market content, including auction records, news trends, exhibition information, artist profiles, and research publications. Yet this content is currently spread across different systems and pages, so users often have to integrate and cross-reference it themselves to piece together a complete view of the market.

This redesign proposes a new line of thinking: if those scattered contents were consolidated into a single research surface, and the business model and data-delivery path were adjusted alongside it, could the product create value for a more varied set of users and use cases? The scope spans product positioning, business-model exploration, and a reworked information architecture, validated through an interactive prototype (POC).

Role
Product Designer
Timeline
7 days
Team
Solo project
View the live prototype

DISCOVER

A deep content base, yet scattered across the platform

In art-market research, auction prices are usually the most immediate and accessible data, so the existing product is built heavily around an auction database, with custom reports when users need deeper analysis. Looking closely at the current user experience, though, I found a few points worth revisiting that became the openings for this redesign:

The path to insight takes too many clicks

The current access model runs on subscriptions and credits. A user has to enter the database, fill out a form to submit a request, then wait for the analysis team to respond. The flow suits deep professional research, but it leaves little room to serve people who just want to grasp the shape of the market quickly.

Price is only one market signal

Auction price matters, but it is only one piece of the whole puzzle. A work's exhibition history, provenance, cultural context, and market attention shape its value just as much. Most of this information already exists on the platform, only filed under different content types.

Rich content, but a fragmented experience

Beyond auction data, the platform has built up a large amount of news, exhibition records, research publications, and artist profiles. Because these sit across different pages and systems, a user researching a single topic is often forced to switch back and forth between multiple tabs.

A pie chart of collector motivations in 2025: emotional drivers 43.3 percent, social factors 33.3 percent, financial considerations 23.4 percent.
Financial motivation accounts for only part of a collecting decision; the rest of the value is shaped largely by exhibition history, provenance, and cultural context. Source: Deloitte Private and ArtTactic, Art & Finance Report 2025.
The legacy marketing funnel: paid database search as the core feature, the insights in search results as the value, and passively received expert-report requests as the only conversion point.
The redesigned funnel: a sitewide Insights Card, free chart unlocks, tiered expert reports, and invite-only membership.

The legacy funnel: paid search at the core, with conversion relying heavily on users requesting reports themselves.

Initial insight

The platform already has a deep foundation of content. The core opportunity lies in building vertical and horizontal connections between those pieces, that is, layering a more research- and interpretation-friendly information layer on top of the raw data.

The data has been here all along. The real challenge, and the real opportunity, is how to connect it with structure.

DEFINE

How might we deliver richer, more varied insights to different users more effectively?

This redesign sets out to explore a new direction: if the platform's existing content were consolidated into an independent research surface, and the business model and data-delivery path reshaped alongside it, the product could better serve a more varied set of user groups and research scenarios. The goals and principles below are the baseline used to narrow and frame the scope of this exploration:

A three-column data-point audit mapping existing database and Insights fields to a redesigned set of signals, annotated with notes on tiered access, AI RAG soft indicators, and primary-market metrics.
Consolidating the platform's existing information to identify and redefine the usable data nodes.
The legacy user flow: a logged-in user with database credits inputs search criteria, sees relevant insights, then fills out a request form to commission a report and negotiates specs and pricing manually.
The redesigned user flow: a sitewide Insights Card or standalone entry leads to trending and search insights, basic insights, then a subscription check that opens detailed AI insights, an expert report, and a KYC-curated VIP invitation.

The legacy user flow: after searching, users fill out a form to request a report, which the internal team then handles manually.

Design goals

  • Lower the barrier to viewing and use, so a broader range of users can access research content.
  • Break down information silos, so scattered data becomes searchable, comparable, and understandable in context.

Constraints

  • No actual production engineering.
  • No usability testing with real users.
  • Focused on concept validation through a high-fidelity interactive prototype.
  • Business-model transformation and information architecture (IA) designed as one.

Design principles

  • Preserve the information depth and granularity that professional research tools require.
  • Improve the explorability of information and reduce cognitive load.
  • Turn unstructured content, such as news and articles, into structured, searchable signals.
  • Introduce AI as a supporting tool to speed up how users consolidate and make sense of information.

DEVELOP

Building the design system systematically

A color system that connects the ecosystem

To intuitively connect AI features and Insights nodes across the whole site ecosystem, the system starts from two web-safe core colors, each extended into a complete set of semantic color tokens. Data Blue runs through all of the data insights, AI Violet stands for the AI-assisted features, and every step in each ramp passes an accessibility contrast check against dark and light backgrounds.

Two data-color token ramps, Data Blue and AI Violet, each annotated with hex values and contrast ratios on dark and light surfaces.
The semantic color ramps extended from Data Blue and AI Violet, with the contrast ratio for each step carefully labeled and corrected.

Tailored insight views for different stakeholders

The Insights Card is split by perspective into Auction Insights, Gallery Spotlights, and an Overall Summary. Whether a gallery owner, a collector, or a market analyst, each person reaches the content closest to their own needs right away, instead of being made to face raw auction data first.

The site-wide Insights Card in three forms: Auction Insights, Gallery Spotlights, and an Overall Summary.

Old and new design, compared

Placing the redesigned version alongside the old one: the new direction adopts a higher-contrast color scheme and refines the interaction logic of the filters, so power users can control each dimension more intuitively and smoothly.

Side-by-side of the legacy auction-only insight, left, and the redesigned all-site Insights dashboard, right.

A high-density interface layout

The product's core users include gallery operators, auction specialists, art advisors, and investment institutions. These professional decision-makers are used to taking in multiple kinds of information at once, so the interface keeps a high information density, making sure charts and metrics from different dimensions can be cross-referenced within a single view.

A set of chart variations for the dashboard: area, line, and bar charts across several market dimensions.
A chart system that supports cross-dimensional reading and analysis.

DELIVER

POC interactive-prototype validation

The final output is a fully operable, high-fidelity interactive prototype, covering the Insights Card trigger points, the subscription-upgrade flow, the main analytics dashboard, and the AI retrieval interface, and it adapts cleanly across desktop, tablet, and mobile.

View the live prototype
The Insights dashboard rendered responsively on mobile, tablet, and desktop.
One layout system, flexibly adapting across desktop, tablet, and mobile.
Five high-fidelity mobile screens in sequence: the Insights card, a blocked dashboard, the paywall, the unlocked Insights dashboard, and the RAG chat bot.
The end-to-end mobile journey: from tapping an Insights Card, through the access lock and paywall, to unlocking the dashboard and using the AI RAG retrieval feature.

Future metrics to watch and validate

Because this project is positioned as a proof of concept (POC), if it moved into real productization and development, the following core metrics (KPIs) could validate the business and user value of this design direction:

Freemium conversion rate

Whether the free basic insights and charts effectively drive users to convert and subscribe to paid advanced tiers.

Research-feature stickiness

Tracking how often and how long users engage with non-price signals such as exhibition history and cultural context.

Long-term retention and return rate

Assessing whether the platform becomes part of users' daily workflow and a market-research tool they keep relying on.

REFLECTION

Data is never scarce; the challenge is giving it interpretive context

At its core, this project is about rethinking the role data plays in a product. In today's art market, the underlying data is actually quite abundant; a product's real value and moat lie in how it turns that fragmented information into structured knowledge that is easy to understand and carries context.

Research questions worth exploring next

The real influence of soft signals on decisions

How non-quantitative signals such as exhibition history, scholarly and cultural influence, or provenance concretely shape or assist users' judgments of a work's value in actual business.

AI's place in professional research workflows

AI's core strength is rapidly organizing and cross-linking heterogeneous information; its greatest value is sharply lowering the upfront cost of research and data gathering, while the final business decisions and qualitative judgment should still return to the professional.